Privacy Policy
This Privacy Policy explains how Nine Casino collects, uses, stores, and protects your personal information when you access and use the website and related services. By creating an account or using the platform, you agree to the practices described below.
1. Information We Collect
We may collect personal information that you provide during registration, verification, and use of the platform. This may include your full name, date of birth, residential address, email address, telephone number, payment details, and identity verification documents.
We also collect technical information such as IP address, device type, browser information, operating system, and usage data. This helps us maintain security, improve performance, and prevent fraud.
2. How We Use Your Information
- To create and manage your account.
- To process deposits and withdrawals.
- To complete identity verification procedures.
- To comply with legal and regulatory obligations.
- To detect and prevent fraud or suspicious activity.
- To improve website functionality and user experience.
- To send service-related communications and, where permitted, promotional offers.
3. Legal Basis for Processing
Your personal data is processed based on contractual necessity, legal obligations, legitimate interests such as fraud prevention and security, and, where applicable, your consent for marketing communications.
4. Data Sharing
Your information may be shared with payment providers, identity verification services, regulatory authorities, and trusted service partners where necessary for operational, compliance, or security purposes. We do not sell your personal data to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. This includes encryption technologies, secure servers, and controlled internal access.
6. Data Retention
Your personal data is retained for as long as required to fulfil legal, regulatory, and operational obligations. After this period, information is securely deleted or anonymised in accordance with applicable data protection laws.
7. Cookies and Tracking Technologies
The website uses cookies and similar technologies to enhance functionality, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance.
8. Your Rights
Depending on applicable data protection laws, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion where legally permissible, restrict processing, object to certain processing activities, and request data portability.
To exercise your rights, you may contact customer support through the official communication channels provided on the website.
9. Marketing Communications
You may receive promotional messages if you have opted in to marketing communications. You can withdraw your consent at any time by updating your account settings or contacting support.
10. International Data Transfers
Your information may be processed or stored in jurisdictions outside your country of residence. In such cases, appropriate safeguards are implemented to ensure that your data remains protected in line with applicable legal standards.
11. Protection of Minors
The platform is strictly intended for individuals aged eighteen and over. We do not knowingly collect personal information from minors. Identity verification measures are implemented to prevent underage access.
12. Updates to This Policy
This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Continued use of the platform following updates constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact customer support via the official channels provided on the website.